 |
|
|
General Information
The Bismarck Public Schools Technology Helpdesk is available to all district staff. It is our objective to provide timely and effective support for all technical issues.
Hours of Operation
Monday - Thursday: 7:30am-4:00pm
Closed: 12:30pm-1:30pm for lunch
Fridays: 7:30am-9:00am (we will periodically check voicemails, emails, and online requests the rest of the day)
(Not available during school holidays)
Requesting Technical Assistance
Call the Helpdesk at 323-4040 or submit a service request online using the Technology Management System.
|
Technical Online Support (TMS) (link)
Use the Technology Management System to log into the BPS Intranet to submit a service request to the BPS Technology Helpdesk. Use this system to create and manage technology service requests.
*Requires a BPS username and password to login.*
How to change your password
Changing your password is an important and responsible practice. When you choose a password, choose a strong one for your own protection. Strong passwords, A strong password contains:
a minimium of 8 characters
at least one lowercase letter
at least one uppercase letter
at least one number
Also, strong passwords: (1) Use a random mixture of characters & numbers . (2) Don't use a word found in a dictionary, English or foreign. (3) Don't just include a number after the previous password (e.g. buddy1, then buddy2, etc.)
PC Users:
Simultaneously hold down the CTRL + ALT + Delete keys to produce a "Logon Information" screen. Click the "Change Password..." button and fill in the fields with your current and new password.
|
You can also change your password via webmail
Webmail (link)
Login using your email username (e.g. firstname_lastname) and your email password.
*Click options in the top right
*Click Change Password
*Enter your old password and new password
*Click save in the top left pane
|
|
|
